What the slotmetro Number Archive Contains
Our Number Archive is a centralized database of all game activities tied to your account. It records game outcomes, bet placements, settlement amounts, and timestamps. For live-dealer games, the archive logs the dealer ID, table number, and any side-bet details. For slots and RNG games, it records spin results and win amounts. For sportsbook entries, it logs match selections and odds at time of placement.
When you play a hand of blackjack at our Bandung or Jakarta studios, the outcome is archived immediately after settlement. The record includes your bet amount, the cards dealt, the dealer's final hand, the result (win/loss/push), and your net payout. You can search this archive by date range, game type, or result category.
Payment transactions—deposits via OVO, withdrawals to e-wallet, mobile banking transfers—are also logged in the archive. Each transaction carries a reference number, timestamp, amount, status (pending/completed/failed), and the account it was routed to or from. This creates an unbroken chain of record for compliance and dispute resolution.
Archive Retention and Data Protection
We retain Number Archive records for a minimum of five years. Older records are archived but remain accessible on request for account verification or dispute purposes. We encrypt all archive data and store it on secure servers separate from our live databases.
Your archive is private. Only you and our support team can view it—and our team accesses it only when you request account help or file a dispute. We do not share archive data with third parties without your explicit consent or legal obligation.
Archive serves as proof of activity
If you need to verify a transaction, dispute a result, or provide account history for personal records, your Number Archive is the source document. It's timestamped, immutable after settlement, and legally recognized.
Accessing Your Number Archive on slotmetro
Log into your slotmetro account and navigate to Account → History or Number Archive. The interface displays your most recent activities first, with filters for date range, game category (live dealer, slots, sportsbook), and result type (wins, losses, all).
Each entry in your archive shows the essential details: date/time, game name, bet placed, result, and payout. Click any entry for expanded details. For live-dealer games, you see the dealer name and table limit. For slots, you see the spin number and bonus triggers if applicable.
You can export your Number Archive data as a CSV file or PDF statement. This is useful if you need to keep personal records or share activity summary with a third party (accountant, family member, etc.). Exports are generated on demand and sent to your registered email.
Payment Method Integration with the Archive
Every deposit and withdrawal on slotmetro is recorded in your Number Archive with full payment-method detail. We support nine payment channels:
- E-wallets: local payment, online payment, e-wallet, mobile banking, local payment
- Bank transfers: online payment, e-wallet, mobile banking, local payment
- Unified QR: online payment
When you deposit our welcome offer via e-wallet, the archive logs the transaction ID from mobile banking, the timestamp, the amount, and the status (pending / confirmed). When local payment confirms the transfer, the archive updates and your balance reflects the deposit. If a deposit fails, the archive records the failure reason and whether your account was refunded.
- online payment & e-wallet
- subject to verification; popular with Jakarta and Surabaya players. Archive confirms within seconds.
- Bank Transfers
- mobile banking, local payment, online payment, e-wallet transfers settle within banking hours. Archive updates once confirmed.
- Withdrawal Records
- Withdrawals are logged with destination account, amount, and settlement status. No withdrawal fees are charged by slotmetro.
Number Archive and Account Verification
When you first attempt to withdraw funds from slotmetro, our system checks your account verification status. If you haven't provided KYC documents (identity proof and address verification), you'll be prompted to do so. Your Number Archive helps streamline this: we can cross-reference your deposits and game history to confirm account legitimacy.
KYC verification typically completes within one business day. Once verified, you can withdraw to any of our supported payment methods. Your Number Archive then records each withdrawal transaction with full settlement details.
If a dispute arises—you claim a deposit wasn't credited, or we need to verify a withdrawal—the Number Archive is the definitive source. It's timestamped, cryptographically logged, and accessible by both you and our compliance team.
Number Archive During Peak Events and Holidays
Our archive operates continuously, even during high-traffic periods around Liga 1 matches, Piala AFF tournaments, or holidays like Idul Fitri and Idul Adha. When thousands of players access slotmetro simultaneously, our archive infrastructure scales to handle the volume. You won't experience delays retrieving your history, even during peak hours.
During Idul Fitri, Idul Adha, Imlek, or Nyepi, when players traditionally increase gaming activity, the archive maintains full fidelity. Every bet, every outcome, every deposit and withdrawal is recorded in real time. This consistency is critical for trust and dispute resolution.
If you spot a discrepancy in your Number Archive—a transaction that doesn't match your records, a game outcome you dispute—contact our support team. They review the archive entry, cross-check it against our live-dealer camera footage (if applicable) or RNG logs, and provide explanation. If an error is confirmed, we rectify it immediately.
Our support operates in English and Indonesian, available during business hours. We aim to resolve archive disputes within 24 hours. Your Number Archive entry serves as the starting point for every investigation.
Privacy and Compliance
Your Number Archive is subject to strict privacy controls. We comply with Indonesian data protection standards and never sell, share, or monetize your game history. The only exceptions are legal obligations—if a court orders disclosure or a regulatory authority investigates, we comply with applicable law.
We encrypt archive data in transit and at rest. Access logs track who views your archive and when. If you suspect unauthorized access to your account, contact our support team immediately; we audit access logs and can identify any suspicious activity.